From de4c7fbf9c27a76a4d5cd4d4abf50654dc7bbc8f Mon Sep 17 00:00:00 2001
From: nova28 <nova28@users.noreply.github.com>
Date: Sat, 15 Aug 2026 23:00:55 +0800
Subject: [PATCH] fix(routing): retry ACP transport disconnects instead of
 failing outright (#2680)

Co-authored-by: nova28 <17953305+nova28@users.noreply.github.com>
Co-authored-by: Carlos Florencio <carlosmflorencio@gmail.com>
---
 apps/backend/cmd/mock-agent/AGENTS.md         |   2 +
 apps/backend/cmd/mock-agent/handler.go        |  88 ++++++++++
 apps/backend/cmd/mock-agent/main.go           |   8 +
 .../cmd/mock-agent/transport_lost_test.go     | 151 ++++++++++++++++++
 .../agent/runtime/routingerr/policy.go        |   2 +-
 .../agent/runtime/routingerr/routingerr.go    |   9 ++
 .../agent/runtime/routingerr/runtime_rules.go |  42 ++++-
 .../runtime/routingerr/transport_lost_test.go | 121 ++++++++++++++
 .../scheduler/routing_lifecycle_test.go       |  22 +++
 .../orchestrator/event_handlers_transient.go  |   4 +
 ..._handlers_transient_transport_lost_test.go |  56 +++++++
 .../chat/messages/action-message.test.tsx     |  16 ++
 .../task/chat/messages/action-message.tsx     |   2 +
 .../tests/session/session-recovery.spec.ts    |  31 +++-
 .../transient-retry-transport-lost.spec.ts    |  79 +++++++++
 apps/web/lib/state/slices/office/types.ts     |   3 +-
 apps/web/src/locales/en/chat.json             |   1 +
 apps/web/src/locales/pseudo/chat.json         |   1 +
 apps/web/src/locales/pt-pt/chat.json          |   1 +
 apps/web/src/locales/zh-cn/chat.json          |   1 +
 apps/web/src/locales/zh-hk/chat.json          |   1 +
 apps/web/src/locales/zh-tw/chat.json          |   1 +
 ...8-provider-neutral-agent-error-recovery.md |   1 +
 .../specs/platform/provider-error-recovery.md |  14 +-
 24 files changed, 645 insertions(+), 12 deletions(-)
 create mode 100644 apps/backend/cmd/mock-agent/transport_lost_test.go
 create mode 100644 apps/backend/internal/agent/runtime/routingerr/transport_lost_test.go
 create mode 100644 apps/backend/internal/orchestrator/event_handlers_transient_transport_lost_test.go
 create mode 100644 apps/web/e2e/tests/session/transient-retry-transport-lost.spec.ts

diff --git a/apps/backend/cmd/mock-agent/AGENTS.md b/apps/backend/cmd/mock-agent/AGENTS.md
index bf4bd4f9c2..2a5bc07f5f 100644
--- a/apps/backend/cmd/mock-agent/AGENTS.md
+++ b/apps/backend/cmd/mock-agent/AGENTS.md
@@ -42,6 +42,8 @@ Scenarios in `scenarioRegistry` can only emit `SessionUpdate` notifications —
 
 `/overloaded[:N]` is the reference example (`handler.go: handleOverloaded`): it returns the production `529 Overloaded` error for the first `N` prompts of a session (default 1), then recovers with a normal text response. The orchestrator's backoff retry tears the agent process down and relaunches it between attempts, so the fail-count is persisted in a **temp file** keyed by the session id (`overloadedCounterPath`) rather than an in-memory map — it survives the relaunch (and is cleaned up on recovery and in `CloseSession`). Use `/overloaded` to demo the yellow retry status, or a large `N` like `/overloaded:9` to keep failing so the retry loop stays visible / exhausts to the red recovery banner.
 
+`/transport-lost[:N]` (`handler.go: handleTransportLost`) follows the same shape for the ACP wire-level transport-death signature (`peer disconnected before response` — the acp-go-sdk's own `ErrPeerDisconnected` payload shape), which `routingerr`'s `acp.transport_lost.v1` rule classifies as `CodeAgentTransportLost` and admits to the short-retry ladder. Use `/transport-lost` or a large `N` like `/transport-lost:9` the same way as `/overloaded`.
+
 ## Emitter helpers worth knowing
 
 `emitter.go` wraps the ACP `sessionUpdater` with helpers that shield scenarios from SDK plumbing:
diff --git a/apps/backend/cmd/mock-agent/handler.go b/apps/backend/cmd/mock-agent/handler.go
index 3911d3fd39..738cb5028f 100644
--- a/apps/backend/cmd/mock-agent/handler.go
+++ b/apps/backend/cmd/mock-agent/handler.go
@@ -116,6 +116,94 @@ func nextOverloadedAttempt(sid acp.SessionId) int {
 	return next
 }
 
+// transportLostErrorData is the exact data payload the acp-go-sdk emits when
+// the peer disconnects before a response (see acp.ErrPeerDisconnected /
+// newInternalErrorWithCause in connection.go) — the production signature the
+// orchestrator's routingerr classifier matches on ("peer disconnected").
+var transportLostErrorData = map[string]any{"error": "peer disconnected before response"}
+
+// transportLostCmdRe matches `/transport-lost` or `/e2e:transport-lost`,
+// optionally followed by `:N` — the number of consecutive prompts to fail
+// with the ACP peer-disconnected signature before recovering (default 1).
+// Use a large N (e.g. `/transport-lost:9`) to exhaust the retry budget and
+// fall through to the red recovery banner.
+var transportLostCmdRe = regexp.MustCompile(`(?i)^/(?:e2e:)?transport-lost(?::(\d+))?$`)
+
+// parseTransportLostCmd reports whether the prompt is the /transport-lost
+// command and, if so, how many consecutive prompts it should fail before
+// recovering (default 1). Returns ok=false for any other prompt.
+func parseTransportLostCmd(prompt string) (failTimes int, ok bool) {
+	cmd := stripKandevSystem(strings.TrimSpace(prompt))
+	m := transportLostCmdRe.FindStringSubmatch(cmd)
+	if m == nil {
+		return 0, false
+	}
+	failTimes = 1
+	if m[1] != "" {
+		if n, err := strconv.Atoi(m[1]); err == nil && n >= 0 {
+			failTimes = n
+		}
+	}
+	return failTimes, true
+}
+
+// handleTransportLost implements the /transport-lost scenario: it returns a
+// real prompt-time ACP error carrying the production "peer disconnected
+// before response" signature for the first N prompts of a session, then
+// recovers with a normal text response. Returns handled=false when the
+// prompt is not the transport-lost command.
+func (a *mockAgent) handleTransportLost(ctx context.Context, sid acp.SessionId, prompt string) (acp.PromptResponse, error, bool) {
+	failTimes, ok := parseTransportLostCmd(prompt)
+	if !ok {
+		return acp.PromptResponse{}, nil, false
+	}
+
+	// Same rationale as handleOverloaded: persist the attempt count in a temp
+	// file keyed by the resume-stable session id so fail-then-recover
+	// survives the orchestrator's tear-down/relaunch between retries.
+	attempt := nextTransportLostAttempt(sid)
+
+	if attempt <= failTimes {
+		_, _ = fmt.Fprintf(logOutput, "mock-agent[%d]: emitting peer-disconnected error for session %s (failure %d/%d)\n",
+			os.Getpid(), sid, attempt, failTimes)
+		return acp.PromptResponse{}, &acp.RequestError{
+			Code:    -32603,
+			Message: "Internal error",
+			Data:    transportLostErrorData,
+		}, true
+	}
+
+	// Recovered: clear the counter and emit a normal success response so the
+	// turn completes (and the orchestrator clears the retry budget).
+	_ = os.Remove(transportLostCounterPath(sid))
+	e := &emitter{ctx: ctx, conn: a.conn, sid: sid}
+	e.text(fmt.Sprintf("Agent connection recovered after %d transient failure(s). Here is your response.", failTimes))
+	return acp.PromptResponse{StopReason: acp.StopReasonEndTurn}, nil, true
+}
+
+// transportLostCounterPath returns the temp-file path tracking how many times
+// the /transport-lost scenario has fired for a session. Keyed by the
+// resume-stable ACP session id so the count survives process relaunch across
+// backoff retries.
+func transportLostCounterPath(sid acp.SessionId) string {
+	safe := strings.NewReplacer("/", "_", "\\", "_", "..", "_").Replace(string(sid))
+	return filepath.Join(os.TempDir(), "kandev-mock-transport-lost-"+safe+".count")
+}
+
+// nextTransportLostAttempt increments and returns the persisted attempt count.
+func nextTransportLostAttempt(sid acp.SessionId) int {
+	path := transportLostCounterPath(sid)
+	prev := 0
+	if raw, err := os.ReadFile(path); err == nil {
+		if n, convErr := strconv.Atoi(strings.TrimSpace(string(raw))); convErr == nil {
+			prev = n
+		}
+	}
+	next := prev + 1
+	_ = os.WriteFile(path, []byte(strconv.Itoa(next)), 0o600)
+	return next
+}
+
 // bulkCmdRe matches `/bulk` or `/e2e:bulk`, optionally followed by `:N` or ` N`
 // — the number of agent messages to emit (default 120, capped at 1000). Used to
 // populate a long chat history for manually testing scrollback and the "Load
diff --git a/apps/backend/cmd/mock-agent/main.go b/apps/backend/cmd/mock-agent/main.go
index 8f8d184ff2..4e27ddf21c 100644
--- a/apps/backend/cmd/mock-agent/main.go
+++ b/apps/backend/cmd/mock-agent/main.go
@@ -315,6 +315,12 @@ func (a *mockAgent) Prompt(ctx context.Context, req acp.PromptRequest) (acp.Prom
 	if resp, err, handled := a.handleOverloaded(promptCtx, req.SessionId, prompt); handled {
 		return resp, err
 	}
+	// Same rationale as /overloaded above: /transport-lost must also surface a
+	// real prompt-time ACP error, so it is intercepted here rather than routed
+	// through handlePrompt's emitter.
+	if resp, err, handled := a.handleTransportLost(promptCtx, req.SessionId, prompt); handled {
+		return resp, err
+	}
 	e := &emitter{ctx: promptCtx, conn: a.conn, sid: req.SessionId}
 	handlePrompt(e, prompt, a.model)
 	if promptCtx.Err() != nil {
@@ -425,6 +431,7 @@ func (a *mockAgent) CloseSession(_ context.Context, req acp.CloseSessionRequest)
 	delete(a.commandsEmitted, req.SessionId)
 	a.mu.Unlock()
 	_ = os.Remove(overloadedCounterPath(req.SessionId))
+	_ = os.Remove(transportLostCounterPath(req.SessionId))
 	return acp.CloseSessionResponse{}, nil
 }
 
@@ -496,6 +503,7 @@ func mockAvailableCommands() []acp.AvailableCommand {
 		{Name: "async-subagent-teardown", Description: "Replay async Agent work with a missing completion"},
 		{Name: toolKeyError, Description: "Simulate an error"},
 		{Name: "overloaded", Description: "Simulate a transient 529 Overloaded error (fails once, then recovers)"},
+		{Name: "transport-lost", Description: "Simulate an ACP transport disconnect (fails once, then recovers)"},
 		{Name: "thinking", Description: "Emit thinking/reasoning blocks"},
 		{Name: "crash", Description: "Simulate agent crash"},
 		{Name: "all", Description: "Demonstrate all message types"},
diff --git a/apps/backend/cmd/mock-agent/transport_lost_test.go b/apps/backend/cmd/mock-agent/transport_lost_test.go
new file mode 100644
index 0000000000..6fe253def6
--- /dev/null
+++ b/apps/backend/cmd/mock-agent/transport_lost_test.go
@@ -0,0 +1,151 @@
+package main
+
+import (
+	"context"
+	"os"
+	"strconv"
+	"strings"
+	"testing"
+
+	acp "github.com/coder/acp-go-sdk"
+)
+
+func newTransportLostTestAgent() *mockAgent {
+	return &mockAgent{
+		model:           "mock-fast",
+		sessions:        make(map[acp.SessionId]bool),
+		commandsEmitted: make(map[acp.SessionId]bool),
+	}
+}
+
+func TestParseTransportLostCmd(t *testing.T) {
+	cases := []struct {
+		prompt   string
+		wantFail int
+		wantOK   bool
+	}{
+		{"/transport-lost", 1, true},
+		{"/TRANSPORT-LOST", 1, true},
+		{"/e2e:transport-lost", 1, true},
+		{"/transport-lost:3", 3, true},
+		{"/e2e:transport-lost:9", 9, true},
+		{"/transport-lost:0", 0, true},
+		{"<kandev-system>ctx</kandev-system>/transport-lost:2", 2, true},
+		{"hello", 0, false},
+		{"/transport-los", 0, false},
+		{"transport-lost", 0, false},
+	}
+	for _, tc := range cases {
+		gotFail, gotOK := parseTransportLostCmd(tc.prompt)
+		if gotOK != tc.wantOK || (tc.wantOK && gotFail != tc.wantFail) {
+			t.Errorf("parseTransportLostCmd(%q) = (%d, %v), want (%d, %v)", tc.prompt, gotFail, gotOK, tc.wantFail, tc.wantOK)
+		}
+	}
+}
+
+func TestHandleTransportLost_NotTheCommand(t *testing.T) {
+	a := newTransportLostTestAgent()
+	_, err, handled := a.handleTransportLost(context.Background(), "s1", "hello there")
+	if handled {
+		t.Fatal("handled = true for a non-transport-lost prompt, want false")
+	}
+	if err != nil {
+		t.Fatalf("err = %v, want nil", err)
+	}
+}
+
+func TestHandleTransportLost_EmitsProductionPeerDisconnected(t *testing.T) {
+	a := newTransportLostTestAgent()
+	const sid acp.SessionId = "emit-peer-disconnected-sess"
+	_ = os.Remove(transportLostCounterPath(sid))
+	t.Cleanup(func() { _ = os.Remove(transportLostCounterPath(sid)) })
+	_, err, handled := a.handleTransportLost(context.Background(), sid, "/transport-lost")
+	if !handled {
+		t.Fatal("handled = false, want true")
+	}
+	reqErr, ok := err.(*acp.RequestError)
+	if !ok {
+		t.Fatalf("err type = %T, want *acp.RequestError", err)
+	}
+	if reqErr.Code != -32603 {
+		t.Errorf("code = %d, want -32603", reqErr.Code)
+	}
+	if !strings.Contains(reqErr.Error(), "peer disconnected before response") {
+		t.Errorf("error = %q, want it to contain 'peer disconnected before response'", reqErr.Error())
+	}
+}
+
+func TestHandleTransportLost_FailsExactlyNTimes(t *testing.T) {
+	a := newTransportLostTestAgent()
+	const sid acp.SessionId = "failN-transport-lost-sess"
+	_ = os.Remove(transportLostCounterPath(sid))
+	t.Cleanup(func() { _ = os.Remove(transportLostCounterPath(sid)) })
+
+	// failTimes=2: the first two prompts must error (the persisted counter
+	// drives this, so it survives across the simulated relaunches the
+	// orchestrator performs between retries).
+	for i := 1; i <= 2; i++ {
+		_, err, handled := a.handleTransportLost(context.Background(), sid, "/transport-lost:2")
+		if !handled {
+			t.Fatalf("attempt %d: handled = false, want true", i)
+		}
+		if err == nil {
+			t.Fatalf("attempt %d: err = nil, want a peer-disconnected error", i)
+		}
+	}
+	// The third attempt would recover (emits text via the live conn) — not
+	// exercised here to avoid needing a real ACP connection; the recovery path
+	// is covered end-to-end by the Playwright spec. Assert the persisted count
+	// reached the fail budget so recovery is next. Read the counter file
+	// directly rather than calling nextTransportLostAttempt, which would
+	// increment it as a side effect of the assertion itself.
+	raw, err := os.ReadFile(transportLostCounterPath(sid))
+	if err != nil {
+		t.Fatalf("failed to read persisted attempt count: %v", err)
+	}
+	got, err := strconv.Atoi(strings.TrimSpace(string(raw)))
+	if err != nil {
+		t.Fatalf("failed to parse persisted attempt count %q: %v", raw, err)
+	}
+	if got != 2 {
+		t.Errorf("persisted attempt count = %d, want 2", got)
+	}
+}
+
+func TestHandleTransportLost_RecoversAfterFailureBudget(t *testing.T) {
+	const sid acp.SessionId = "recover-transport-lost-sess"
+	_ = os.Remove(transportLostCounterPath(sid))
+	t.Cleanup(func() { _ = os.Remove(transportLostCounterPath(sid)) })
+
+	updater := newCapturingUpdater()
+	a := newTransportLostTestAgent()
+	a.conn = updater
+
+	if _, err, handled := a.handleTransportLost(context.Background(), sid, "/transport-lost:1"); !handled || err == nil {
+		t.Fatalf("first attempt = handled %v, err %v, want handled transport error", handled, err)
+	}
+
+	response, err, handled := a.handleTransportLost(context.Background(), sid, "/transport-lost:1")
+	if !handled {
+		t.Fatal("recovery attempt handled = false, want true")
+	}
+	if err != nil {
+		t.Fatalf("recovery attempt error = %v, want nil", err)
+	}
+	if response.StopReason != acp.StopReasonEndTurn {
+		t.Fatalf("stop reason = %q, want end_turn", response.StopReason)
+	}
+	texts := updater.textMessages()
+	if len(texts) != 1 || !strings.Contains(texts[0], "Agent connection recovered") {
+		t.Fatalf("recovery text = %q, want one connection-recovered message", texts)
+	}
+}
+
+func TestMockAvailableCommandsIncludesTransportLost(t *testing.T) {
+	for _, command := range mockAvailableCommands() {
+		if command.Name == "transport-lost" {
+			return
+		}
+	}
+	t.Fatal("mockAvailableCommands does not advertise transport-lost")
+}
diff --git a/apps/backend/internal/agent/runtime/routingerr/policy.go b/apps/backend/internal/agent/runtime/routingerr/policy.go
index f88750a167..f0f519d931 100644
--- a/apps/backend/internal/agent/runtime/routingerr/policy.go
+++ b/apps/backend/internal/agent/runtime/routingerr/policy.go
@@ -52,7 +52,7 @@ func Decide(context ExecutionContext, e *Error, now time.Time) RecoveryDecision
 
 func isShortRetryable(e *Error, now time.Time) bool {
 	switch e.Code {
-	case CodeNetworkUnavailable, CodeProviderUnavailable, CodeProviderOverloaded, CodeModelCapacity:
+	case CodeNetworkUnavailable, CodeProviderUnavailable, CodeProviderOverloaded, CodeModelCapacity, CodeAgentTransportLost:
 		return e.Confidence == ConfHigh || e.Confidence == ConfMedium
 	case CodeRateLimited:
 		if e.ResetHint == nil || e.ResetHint.IsZero() {
diff --git a/apps/backend/internal/agent/runtime/routingerr/routingerr.go b/apps/backend/internal/agent/runtime/routingerr/routingerr.go
index 305b089289..67afde5710 100644
--- a/apps/backend/internal/agent/runtime/routingerr/routingerr.go
+++ b/apps/backend/internal/agent/runtime/routingerr/routingerr.go
@@ -34,6 +34,7 @@ const (
 	CodePermissionDeniedByUser Code = "permission_denied_by_user"
 	CodeNpxCacheCorrupted      Code = "npx_cache_corrupted"
 	CodeResumeCorrupted        Code = "resume_corrupted"
+	CodeAgentTransportLost     Code = "agent_transport_lost"
 )
 
 // RemediationStartFreshSession is the symbolic RemediationPath value for
@@ -283,6 +284,14 @@ func applyInvariants(e *Error) *Error {
 	case CodePermissionDeniedByUser, CodeTask, CodeRepo, CodeAgentRuntime:
 		e.FallbackAllowed = false
 		e.AutoRetryable = false
+	case CodeAgentTransportLost:
+		// The ACP pipe dropped mid-turn: a recoverable transport failure, not a
+		// model-availability problem. Retrying the same provider is expected to
+		// succeed (the resume token belongs to the current provider), so
+		// falling back to another provider can't fix it and isn't offered.
+		e.AutoRetryable = true
+		e.FallbackAllowed = false
+		e.UserAction = false
 	}
 	if isPostStartPhase(e.Phase) && e.Code == CodeAgentRuntime {
 		e.FallbackAllowed = false
diff --git a/apps/backend/internal/agent/runtime/routingerr/runtime_rules.go b/apps/backend/internal/agent/runtime/routingerr/runtime_rules.go
index 9655d96497..d11a1cc8d4 100644
--- a/apps/backend/internal/agent/runtime/routingerr/runtime_rules.go
+++ b/apps/backend/internal/agent/runtime/routingerr/runtime_rules.go
@@ -59,12 +59,52 @@ var runtimeEnvironmentRules = []runtimeRule{
 			}
 		},
 	},
+	{
+		// The ACP transport pipe died mid-turn: the upstream provider service
+		// dropped the connection before a response arrived. This is
+		// provider-agnostic wire-level transport death, not a model or
+		// availability problem — recoverable by retrying the same provider.
+		// Appended last so the more specific resume-corrupted and
+		// 529-overloaded rules above still win when signatures co-occur.
+		id:      transportLostRuleID,
+		pattern: transportLostRe,
+		build: func(text string) *Error {
+			// A context cancellation or deadline can be reported alongside the
+			// same "connection closed" wording the transport-lost signature
+			// matches on (e.g. "context canceled: connection closed"). Those
+			// envelopes must keep falling through to manual recovery, so
+			// reject them here rather than trust the substring match alone.
+			if cancellationOrDeadlineRe.MatchString(text) {
+				return nil
+			}
+			return &Error{
+				Code:       CodeAgentTransportLost,
+				Confidence: ConfHigh,
+			}
+		},
+	},
 }
 
+// cancellationOrDeadlineRe matches context-cancellation and deadline
+// signatures that can co-occur with the transport-lost wording in the same
+// error string. Kept separate from transportLostRe so the two can be
+// combined without the transport-lost pattern itself growing lookahead
+// complexity.
+var cancellationOrDeadlineRe = regexp.MustCompile(`(?i)\bcontext (?:canceled|deadline exceeded)\b|\bcancel escalated\b`)
+
 const resumeCorruptedRuleID = "anthropic.thinking_blocks.immutable.v1"
 
 const overloadedRuleID = "anthropic.overloaded.529.v1"
 
+const transportLostRuleID = "acp.transport_lost.v1"
+
+// transportLostRe matches the narrow ACP wire-level transport-death
+// signatures: the peer disconnecting before a response, or the underlying
+// connection closing outright. Deliberately narrow (only these two
+// substrings) so it never matches context-cancellation or shutdown-teardown
+// error strings, which must keep falling through to manual recovery.
+var transportLostRe = regexp.MustCompile(`(?i)peer disconnected|connection closed`)
+
 // overloadedRe matches the transient 529 Overloaded signature: either the
 // numeric code adjacent to "overloaded" on a single line (in either order), or
 // the Anthropic "overloaded_error" type token. Kept tight ([^\n] stays within
@@ -85,7 +125,7 @@ func IsTransientProviderError(message string) bool {
 		return false
 	}
 	switch e.Code {
-	case CodeProviderOverloaded, CodeModelCapacity, CodeNetworkUnavailable, CodeProviderUnavailable:
+	case CodeProviderOverloaded, CodeModelCapacity, CodeNetworkUnavailable, CodeProviderUnavailable, CodeAgentTransportLost:
 		return true
 	default:
 		return false
diff --git a/apps/backend/internal/agent/runtime/routingerr/transport_lost_test.go b/apps/backend/internal/agent/runtime/routingerr/transport_lost_test.go
new file mode 100644
index 0000000000..3d8a62ee49
--- /dev/null
+++ b/apps/backend/internal/agent/runtime/routingerr/transport_lost_test.go
@@ -0,0 +1,121 @@
+package routingerr
+
+import (
+	"testing"
+	"time"
+)
+
+// realPeerDisconnected is the exact ACP transport-death envelope observed in
+// production: the upstream provider connection drops mid-turn on prompt-send,
+// with no subprocess exit and no session/load failure.
+const realPeerDisconnected = `{"code":-32603,"message":"Internal error","data":{"error":"peer disconnected before response"}}`
+
+func TestMatchRuntimeEnvironmentRules_TransportLost(t *testing.T) {
+	got, ok := matchRuntimeEnvironmentRules(realPeerDisconnected)
+	if !ok {
+		t.Fatalf("expected match, got none")
+	}
+	if got.Code != CodeAgentTransportLost {
+		t.Fatalf("Code = %q, want %q", got.Code, CodeAgentTransportLost)
+	}
+	if got.ClassifierRule != transportLostRuleID {
+		t.Fatalf("ClassifierRule = %q, want %q", got.ClassifierRule, transportLostRuleID)
+	}
+	if got.Confidence != ConfHigh {
+		t.Fatalf("Confidence = %q, want %q", got.Confidence, ConfHigh)
+	}
+}
+
+func TestMatchRuntimeEnvironmentRules_TransportLost_ConnectionClosed(t *testing.T) {
+	got, ok := matchRuntimeEnvironmentRules("agent error: connection closed unexpectedly")
+	if !ok || got.Code != CodeAgentTransportLost {
+		t.Fatalf("expected agent_transport_lost match, got ok=%v err=%v", ok, got)
+	}
+}
+
+func TestClassify_TransportLost_Invariants(t *testing.T) {
+	resetInjection()
+	e := Classify(Input{
+		Phase:      PhasePromptSend,
+		ProviderID: "claude-acp",
+		Stderr:     realPeerDisconnected,
+	})
+	if e == nil {
+		t.Fatal("expected non-nil Error")
+	}
+	if e.Code != CodeAgentTransportLost {
+		t.Fatalf("Code = %q, want %q", e.Code, CodeAgentTransportLost)
+	}
+	if !e.AutoRetryable {
+		t.Errorf("AutoRetryable = false, want true (recoverable transport drop)")
+	}
+	if e.FallbackAllowed {
+		t.Errorf("FallbackAllowed = true, want false (the resume token belongs to the current provider)")
+	}
+	if e.UserAction {
+		t.Errorf("UserAction = true, want false (no user action needed)")
+	}
+	if e.Phase != PhasePromptSend {
+		t.Errorf("Phase = %q, want %q", e.Phase, PhasePromptSend)
+	}
+}
+
+func TestDecide_TransportLost_ShortRetry(t *testing.T) {
+	resetInjection()
+	e := Classify(Input{Phase: PhasePromptSend, ProviderID: "claude-acp", Stderr: realPeerDisconnected})
+	if got := Decide(ContextKanban, e, time.Time{}); got != DecisionShortRetry {
+		t.Fatalf("Decide(ContextKanban, ...) = %q, want %q", got, DecisionShortRetry)
+	}
+	if got := Decide(ContextOffice, e, time.Time{}); got != DecisionShortRetry {
+		t.Fatalf("Decide(ContextOffice, ...) = %q, want %q", got, DecisionShortRetry)
+	}
+}
+
+func TestIsTransientProviderError_TransportLost(t *testing.T) {
+	if !IsTransientProviderError(realPeerDisconnected) {
+		t.Errorf("IsTransientProviderError(peer disconnected) = false, want true")
+	}
+}
+
+func TestIsAvailabilityCode_TransportLostExcluded(t *testing.T) {
+	if IsAvailabilityCode(CodeAgentTransportLost) {
+		t.Errorf("IsAvailabilityCode(CodeAgentTransportLost) = true, want false (not a model-availability problem)")
+	}
+}
+
+func TestClassify_TransportLost_ExcludesCancellationSignatures(t *testing.T) {
+	cases := []string{
+		"context canceled",
+		"context deadline exceeded",
+		"cancel escalated: prompt abandoned after cancel",
+		// Composite envelopes: a cancellation/deadline signature co-occurring
+		// with the transport-lost wording in the same message. Without the
+		// cancellationOrDeadlineRe guard these would match transportLostRe on
+		// "connection closed"/"peer disconnected" alone and wrongly become
+		// auto-retryable, turning a user cancel or timeout into a relaunch loop.
+		"context canceled: connection closed",
+		"context deadline exceeded: connection closed",
+		"context canceled: peer disconnected before response",
+	}
+	for _, msg := range cases {
+		t.Run(msg, func(t *testing.T) {
+			resetInjection()
+			e := Classify(Input{Phase: PhasePromptSend, ProviderID: "claude-acp", Stderr: msg})
+			if e.Code == CodeAgentTransportLost {
+				t.Errorf("Classify(%q).Code = %q, want anything but %q", msg, e.Code, CodeAgentTransportLost)
+			}
+			if Decide(ContextKanban, e, time.Time{}) == DecisionShortRetry {
+				t.Errorf("Decide(ContextKanban, Classify(%q)) = DecisionShortRetry, want not short-retry", msg)
+			}
+		})
+	}
+}
+
+func TestClassify_TransportLost_OverloadedTakesPrecedence(t *testing.T) {
+	resetInjection()
+	msg := `API Error: 529 Overloaded. peer disconnected before response`
+	e := Classify(Input{Phase: PhasePromptSend, ProviderID: "claude-acp", Stderr: msg})
+	if e.Code != CodeProviderOverloaded {
+		t.Fatalf("Code = %q, want %q (529-overloaded rule must win when both signatures co-occur)", e.Code, CodeProviderOverloaded)
+	}
+}
diff --git a/apps/backend/internal/office/scheduler/routing_lifecycle_test.go b/apps/backend/internal/office/scheduler/routing_lifecycle_test.go
index 2c97f8fd16..d2ff72aa72 100644
--- a/apps/backend/internal/office/scheduler/routing_lifecycle_test.go
+++ b/apps/backend/internal/office/scheduler/routing_lifecycle_test.go
@@ -111,3 +111,25 @@ func TestHandlePostStartFailure_NonFallbackFailureEscalates(t *testing.T) {
 		t.Fatal("ambiguous runtime failure must not be handled by the routing path (escalate)")
 	}
 }
+
+func TestHandlePostStartFailure_TransportLostEscalates(t *testing.T) {
+	repo := newTestRepoSched(t)
+	ss := buildScheduler(t, repo, newFakeTaskStarter())
+	run := seedRoutedRun(t, repo)
+
+	handled, err := ss.HandlePostStartFailure(
+		context.Background(), run, makeAgent(), "peer disconnected before response", nil)
+	if err != nil {
+		t.Fatalf("HandlePostStartFailure: %v", err)
+	}
+	if handled {
+		t.Fatal("post-start transport loss must escalate instead of entering launch retry routing")
+	}
+	got, err := repo.GetRun(context.Background(), run.ID)
+	if err != nil {
+		t.Fatalf("get run: %v", err)
+	}
+	if got.RoutingBlockedStatus != nil || got.ScheduledRetryAt != nil {
+		t.Fatalf("post-start transport loss changed routing state: block=%v retry=%v", got.RoutingBlockedStatus, got.ScheduledRetryAt)
+	}
+}
diff --git a/apps/backend/internal/orchestrator/event_handlers_transient.go b/apps/backend/internal/orchestrator/event_handlers_transient.go
index 290f47c0c4..32550976f6 100644
--- a/apps/backend/internal/orchestrator/event_handlers_transient.go
+++ b/apps/backend/internal/orchestrator/event_handlers_transient.go
@@ -409,6 +409,8 @@ func transientFailureLabel(classified *routingerr.Error) string {
 		return "Provider overloaded"
 	case routingerr.CodeRateLimited:
 		return "Rate limited"
+	case routingerr.CodeAgentTransportLost:
+		return "Agent connection lost"
 	default:
 		return "Provider temporarily unavailable"
 	}
@@ -428,6 +430,8 @@ func transientFailureExhaustedMessage(classified *routingerr.Error) string {
 			condition = "The rate limit remained active"
 		case routingerr.CodeProviderUnavailable:
 			condition = "The provider remained unavailable"
+		case routingerr.CodeAgentTransportLost:
+			condition = "The agent connection kept dropping"
 		}
 	}
 	return condition + " after several retries. Resume to try again, or start a fresh session."
diff --git a/apps/backend/internal/orchestrator/event_handlers_transient_transport_lost_test.go b/apps/backend/internal/orchestrator/event_handlers_transient_transport_lost_test.go
new file mode 100644
index 0000000000..993104a5e3
--- /dev/null
+++ b/apps/backend/internal/orchestrator/event_handlers_transient_transport_lost_test.go
@@ -0,0 +1,56 @@
+package orchestrator
+
+import (
+	"context"
+	"testing"
+
+	"github.com/kandev/kandev/internal/agent/runtime/routingerr"
+	"github.com/kandev/kandev/internal/orchestrator/watcher"
+)
+
+// realPeerDisconnected is the exact ACP transport-death envelope observed in
+// production: the upstream provider connection drops mid-turn on prompt-send.
+const realPeerDisconnected = `{"code":-32603,"message":"Internal error","data":{"error":"peer disconnected before response"}}`
+
+func TestHandleTransientFailure_TransportLostSchedulesRetry(t *testing.T) {
+	svc, mc := newTransientTestService(t)
+	t.Cleanup(svc.cancelAllTransientRetries)
+
+	took := svc.handleTransientFailure(context.Background(), watcher.AgentEventData{
+		TaskID:       "t1",
+		SessionID:    "s1",
+		ErrorMessage: realPeerDisconnected,
+	})
+	if !took {
+		t.Fatal("handleTransientFailure = false, want true (should own the transport-lost failure)")
+	}
+
+	if _, ok := svc.transientRetries.Load("s1"); !ok {
+		t.Fatal("expected a transient retry entry for s1")
+	}
+
+	if len(mc.sessionMessages) != 1 {
+		t.Fatalf("expected 1 status message, got %d", len(mc.sessionMessages))
+	}
+	msg := mc.sessionMessages[0]
+	if msg.metadata["failure_code"] != "agent_transport_lost" {
+		t.Errorf("failure_code = %v, want agent_transport_lost", msg.metadata["failure_code"])
+	}
+	// Must NOT be the red recovery banner.
+	if msg.metadata["recovery_actions"] == true {
+		t.Errorf("transient retry must not set recovery_actions=true (that is the red banner)")
+	}
+}
+
+func TestTransientFailureLabelAndExhaustedMessage_TransportLost(t *testing.T) {
+	classified := &routingerr.Error{Code: routingerr.CodeAgentTransportLost}
+
+	if got, want := transientFailureLabel(classified), "Agent connection lost"; got != want {
+		t.Errorf("transientFailureLabel(CodeAgentTransportLost) = %q, want %q", got, want)
+	}
+
+	want := "The agent connection kept dropping after several retries. Resume to try again, or start a fresh session."
+	if got := transientFailureExhaustedMessage(classified); got != want {
+		t.Errorf("transientFailureExhaustedMessage(CodeAgentTransportLost) = %q, want %q", got, want)
+	}
+}
diff --git a/apps/web/components/task/chat/messages/action-message.test.tsx b/apps/web/components/task/chat/messages/action-message.test.tsx
index f199a4c704..c10c33b8bb 100644
--- a/apps/web/components/task/chat/messages/action-message.test.tsx
+++ b/apps/web/components/task/chat/messages/action-message.test.tsx
@@ -247,6 +247,22 @@ describe("ActionMessage — transient retry (warning variant)", () => {
   });
 });
 
+describe("ActionMessage — agent transport lost", () => {
+  it("renders the agent-transport-lost reason for a dropped ACP connection", () => {
+    renderAction(
+      retryMessage({
+        content: "Agent connection lost",
+        metadata: {
+          ...transientRetryMetadata(1, 5),
+          failure_code: "agent_transport_lost",
+        },
+      }),
+      "WAITING_FOR_INPUT",
+    );
+    expect(screen.getByText(/Agent connection lost/i)).toBeTruthy();
+  });
+});
+
 describe("ActionMessage — retry schedule updates", () => {
   it("resets the fallback countdown when a later retry schedule arrives", () => {
     vi.useFakeTimers();
diff --git a/apps/web/components/task/chat/messages/action-message.tsx b/apps/web/components/task/chat/messages/action-message.tsx
index c2697e4470..c028b3c7f1 100644
--- a/apps/web/components/task/chat/messages/action-message.tsx
+++ b/apps/web/components/task/chat/messages/action-message.tsx
@@ -198,6 +198,8 @@ function transientRetryReasonKey(failureCode?: string) {
       return "chat:transientRetryReasonProviderUnavailable";
     case "rate_limited":
       return "chat:transientRetryReasonRateLimited";
+    case "agent_transport_lost":
+      return "chat:transientRetryReasonAgentTransportLost";
     default:
       return "chat:transientRetryReasonGeneric";
   }
diff --git a/apps/web/e2e/tests/session/session-recovery.spec.ts b/apps/web/e2e/tests/session/session-recovery.spec.ts
index 0fd6eeddaa..6cc9beba39 100644
--- a/apps/web/e2e/tests/session/session-recovery.spec.ts
+++ b/apps/web/e2e/tests/session/session-recovery.spec.ts
@@ -96,6 +96,19 @@ async function createACPProfileWithFailOnResume(apiClient: ApiClient, name: stri
   });
 }
 
+// Worst-case wait for the manual-recovery banner after `/crash`. The mock
+// agent's crash is a real subprocess exit whose ACP-level error carries the
+// same "peer disconnected before response" text the routingerr classifier
+// now treats as a retryable transport-lost signature (see
+// docs/decisions/2026-08-08-provider-neutral-agent-error-recovery.md) — every
+// genuine production occurrence of that text also means the local subprocess
+// died, so the classifier deliberately does not special-case a crash out of
+// the retry ladder. `/crash` always re-crashes on relaunch, so recovery
+// exhausts the full Kanban backoff (5+10+20+40+60s = 135s) before the manual
+// recovery banner replaces the retry-countdown card. Give it headroom above
+// that worst case rather than the default 30s.
+const CRASH_RECOVERY_TIMEOUT = 170_000;
+
 test.describe("Session recovery", () => {
   test.describe.configure({ retries: 1 });
 
@@ -135,6 +148,8 @@ test.describe("Session recovery", () => {
   });
 
   test("agent crash — start fresh session recovers", async ({ testPage, apiClient, seedData }) => {
+    test.setTimeout(220_000);
+
     const session = await seedTaskWithSession(
       testPage,
       apiClient,
@@ -146,7 +161,9 @@ test.describe("Session recovery", () => {
     await session.sendMessage("/crash");
 
     // Recovery buttons should appear
-    await expect(session.recoveryFreshButton()).toBeVisible({ timeout: 30_000 });
+    await expect(session.recoveryFreshButton()).toBeVisible({
+      timeout: CRASH_RECOVERY_TIMEOUT,
+    });
     await expect(session.recoveryResumeButton()).toBeVisible();
 
     // Click "Start fresh session"
@@ -172,6 +189,8 @@ test.describe("Session recovery", () => {
   });
 
   test("agent crash — resume session recovers", async ({ testPage, apiClient, seedData }) => {
+    test.setTimeout(220_000);
+
     const session = await seedTaskWithSession(
       testPage,
       apiClient,
@@ -183,7 +202,9 @@ test.describe("Session recovery", () => {
     await session.sendMessage("/crash");
 
     // Recovery buttons should appear
-    await expect(session.recoveryResumeButton()).toBeVisible({ timeout: 30_000 });
+    await expect(session.recoveryResumeButton()).toBeVisible({
+      timeout: CRASH_RECOVERY_TIMEOUT,
+    });
 
     // Click "Resume session"
     await session.recoveryResumeButton().click();
@@ -212,7 +233,7 @@ test.describe("Session recovery", () => {
     apiClient,
     seedData,
   }) => {
-    test.setTimeout(120_000);
+    test.setTimeout(220_000);
 
     // Unique suffix so a swallowed cleanup from a prior run doesn't collide on name.
     const profile = await createACPProfileWithFailOnResume(
@@ -231,7 +252,9 @@ test.describe("Session recovery", () => {
 
       // Crash the agent so the recovery message renders with action buttons.
       await session.sendMessage("/crash");
-      await expect(session.recoveryResumeButton()).toBeVisible({ timeout: 30_000 });
+      await expect(session.recoveryResumeButton()).toBeVisible({
+        timeout: CRASH_RECOVERY_TIMEOUT,
+      });
 
       // Click "Resume session". The backend may resolve this through several
       // paths depending on a race (handleAgentStartFailed vs the AgentFailed
diff --git a/apps/web/e2e/tests/session/transient-retry-transport-lost.spec.ts b/apps/web/e2e/tests/session/transient-retry-transport-lost.spec.ts
new file mode 100644
index 0000000000..9b1aac7a90
--- /dev/null
+++ b/apps/web/e2e/tests/session/transient-retry-transport-lost.spec.ts
@@ -0,0 +1,79 @@
+import { test, expect } from "../../fixtures/test-base";
+import { seedIdleSession } from "../../helpers/session";
+import { SessionPage } from "../../pages/session-page";
+
+test.describe("transient provider error (ACP peer disconnected) retry", () => {
+  test("shows the yellow retrying card labelled 'Agent connection lost', not the red error banner", async ({
+    testPage,
+    apiClient,
+    seedData,
+  }) => {
+    const session = await seedIdleSession(
+      testPage,
+      apiClient,
+      seedData,
+      "Transport Lost Retry Test",
+    );
+
+    // /transport-lost:9 keeps failing so the retry loop stays visible until cancel.
+    await session.sendMessage("/transport-lost:9");
+
+    // The calm yellow "retrying" card + Cancel button must appear, labelled
+    // for the ACP transport-death signature (not the generic provider copy)...
+    await expect(session.transientRetryCard()).toBeVisible({ timeout: 30_000 });
+    await expect(session.transientRetryCard().getByText("Agent connection lost")).toBeVisible();
+    await expect(session.recoveryCancelRetryButton()).toBeVisible();
+
+    // ...and the red recovery banner must NOT be shown yet (retries in flight).
+    await expect(session.recoveryResumeButton()).toBeHidden();
+  });
+
+  test("Cancel stops the retry loop and surfaces the recovery banner", async ({
+    testPage,
+    apiClient,
+    seedData,
+  }) => {
+    const session = await seedIdleSession(
+      testPage,
+      apiClient,
+      seedData,
+      "Transport Lost Cancel Test",
+    );
+
+    await session.sendMessage("/transport-lost:9");
+    await expect(session.recoveryCancelRetryButton()).toBeVisible({ timeout: 30_000 });
+
+    await session.recoveryCancelRetryButton().click();
+
+    // Cancelling falls through to the red Resume / Start-fresh recovery banner.
+    await expect(session.recoveryResumeButton()).toBeVisible({ timeout: 30_000 });
+    await expect(session.recoveryFreshButton()).toBeVisible();
+  });
+
+  test("a peer-disconnected error on the very first turn retries (launch prompt is cached)", async ({
+    testPage,
+    apiClient,
+    seedData,
+  }) => {
+    // Start the task with the failing prompt as the INITIAL turn. Initial
+    // launches go through LaunchPreparedSession, not PromptTask, so the prompt
+    // must be cached there too or the retry would park behind a stuck card.
+    const task = await apiClient.createTaskWithAgent(
+      seedData.workspaceId,
+      "Initial Transport Lost Test",
+      seedData.agentProfileId,
+      {
+        description: "/transport-lost:9",
+        workflow_id: seedData.workflowId,
+        workflow_step_id: seedData.startStepId,
+        repository_ids: [seedData.repositoryId],
+      },
+    );
+    await testPage.goto(`/t/${task.id}`);
+    const session = new SessionPage(testPage);
+    await session.waitForLoad();
+
+    await expect(session.chat.getByText(/attempt 1 of 5/i)).toBeVisible({ timeout: 30_000 });
+    await expect(session.chat.getByText(/attempt 2 of 5/i)).toBeVisible({ timeout: 30_000 });
+  });
+});
diff --git a/apps/web/lib/state/slices/office/types.ts b/apps/web/lib/state/slices/office/types.ts
index f1f4a0be22..1aea297db0 100644
--- a/apps/web/lib/state/slices/office/types.ts
+++ b/apps/web/lib/state/slices/office/types.ts
@@ -495,7 +495,8 @@ export type RoutingErrorCode =
   | "agent_runtime_error"
   | "task_error"
   | "repo_error"
-  | "permission_denied_by_user";
+  | "permission_denied_by_user"
+  | "agent_transport_lost";
 
 export type TierMap = {
   frontier?: string;
diff --git a/apps/web/src/locales/en/chat.json b/apps/web/src/locales/en/chat.json
index 11a4fad6fc..c5380898b1 100644
--- a/apps/web/src/locales/en/chat.json
+++ b/apps/web/src/locales/en/chat.json
@@ -70,6 +70,7 @@
   "transientRetryReasonProviderOverloaded": "Provider overloaded",
   "transientRetryReasonProviderUnavailable": "Provider temporarily unavailable",
   "transientRetryReasonRateLimited": "Rate limited",
+  "transientRetryReasonAgentTransportLost": "Agent connection lost",
   "transientRetryReasonGeneric": "Provider error",
   "transientRetryIn": "Retrying in {{countdown}}",
   "transientRetryNow": "Retrying now…",
diff --git a/apps/web/src/locales/pseudo/chat.json b/apps/web/src/locales/pseudo/chat.json
index 394dc4ec9c..9a7fa85981 100644
--- a/apps/web/src/locales/pseudo/chat.json
+++ b/apps/web/src/locales/pseudo/chat.json
@@ -70,6 +70,7 @@
   "transientRetryReasonProviderOverloaded": "Ƥŕōvĩďēŕ ōvēŕĺōàďēď",
   "transientRetryReasonProviderUnavailable": "Ƥŕōvĩďēŕ ţēḿƥōŕàŕĩĺŷ ũńàvàĩĺàƀĺē",
   "transientRetryReasonRateLimited": "Ŕàţē ĺĩḿĩţēď",
+  "transientRetryReasonAgentTransportLost": "Àĝēńţ ćōńńēćţĩōń ĺōśţ",
   "transientRetryReasonGeneric": "Ƥŕōvĩďēŕ ēŕŕōŕ",
   "transientRetryIn": "Ŕēţŕŷĩńĝ ĩń {{countdown}}",
   "transientRetryNow": "Ŕēţŕŷĩńĝ ńōŵ…",
diff --git a/apps/web/src/locales/pt-pt/chat.json b/apps/web/src/locales/pt-pt/chat.json
index 5619062f14..ac713a1319 100644
--- a/apps/web/src/locales/pt-pt/chat.json
+++ b/apps/web/src/locales/pt-pt/chat.json
@@ -129,6 +129,7 @@
   "transientRetryReasonProviderOverloaded": "Fornecedor sobrecarregado",
   "transientRetryReasonProviderUnavailable": "Fornecedor temporariamente indisponível",
   "transientRetryReasonRateLimited": "Limite de pedidos atingido",
+  "transientRetryReasonAgentTransportLost": "Ligação ao agente perdida",
   "transientRetryReasonGeneric": "Erro do fornecedor",
   "transientRetryIn": "A repetir em {{countdown}}",
   "transientRetryNow": "A repetir agora…",
diff --git a/apps/web/src/locales/zh-cn/chat.json b/apps/web/src/locales/zh-cn/chat.json
index 95811c1a96..702a636ec4 100644
--- a/apps/web/src/locales/zh-cn/chat.json
+++ b/apps/web/src/locales/zh-cn/chat.json
@@ -129,6 +129,7 @@
   "transientRetryReasonProviderOverloaded": "服务商过载",
   "transientRetryReasonProviderUnavailable": "服务商暂时不可用",
   "transientRetryReasonRateLimited": "请求受限",
+  "transientRetryReasonAgentTransportLost": "代理连接已断开",
   "transientRetryReasonGeneric": "服务商错误",
   "transientRetryIn": "将在 {{countdown}} 后重试",
   "transientRetryNow": "正在重试…",
diff --git a/apps/web/src/locales/zh-hk/chat.json b/apps/web/src/locales/zh-hk/chat.json
index 1ede32f878..db08706c5a 100644
--- a/apps/web/src/locales/zh-hk/chat.json
+++ b/apps/web/src/locales/zh-hk/chat.json
@@ -128,6 +128,7 @@
   "transientRetryReasonProviderOverloaded": "服務商過載",
   "transientRetryReasonProviderUnavailable": "服務商暫時不可用",
   "transientRetryReasonRateLimited": "請求受限",
+  "transientRetryReasonAgentTransportLost": "代理連線已中斷",
   "transientRetryReasonGeneric": "服務商錯誤",
   "transientRetryIn": "將在 {{countdown}} 後重試",
   "transientRetryNow": "正在重試…",
diff --git a/apps/web/src/locales/zh-tw/chat.json b/apps/web/src/locales/zh-tw/chat.json
index 68af5b1013..5537fc4eae 100644
--- a/apps/web/src/locales/zh-tw/chat.json
+++ b/apps/web/src/locales/zh-tw/chat.json
@@ -128,6 +128,7 @@
   "transientRetryReasonProviderOverloaded": "服務商過載",
   "transientRetryReasonProviderUnavailable": "服務商暫時不可用",
   "transientRetryReasonRateLimited": "請求受限",
+  "transientRetryReasonAgentTransportLost": "代理連線已中斷",
   "transientRetryReasonGeneric": "服務商錯誤",
   "transientRetryIn": "將在 {{countdown}} 後重試",
   "transientRetryNow": "正在重試…",
diff --git a/docs/decisions/2026-08-08-provider-neutral-agent-error-recovery.md b/docs/decisions/2026-08-08-provider-neutral-agent-error-recovery.md
index 57526a3d10..f9793ce66e 100644
--- a/docs/decisions/2026-08-08-provider-neutral-agent-error-recovery.md
+++ b/docs/decisions/2026-08-08-provider-neutral-agent-error-recovery.md
@@ -70,6 +70,7 @@ The initial policies are:
 | Semantic cause | Kanban interactive policy | Office unattended policy |
 | --- | --- | --- |
 | `network_unavailable`, `provider_overloaded`, `provider_unavailable`, `model_capacity` | Short same-profile retry when high-confidence and replay-safe | Retry the same route for a few seconds; only degrade and fall through after the short budget is exhausted |
+| `agent_transport_lost` | Short same-profile retry when high-confidence (the ACP wire-level transport-death signature) | Launch path: short same-profile retry (3 attempts), then routing gives up on the candidate without degrading the provider, since the resume token is provider-specific and fallback is not allowed. Post-start path: the routing handler declines to act (fallback disallowed short-circuits before the retry check), so a mid-turn transport loss is not retried or parked by Office routing |
 | `rate_limited` | Retry only a confirmed short throttle; honor a bounded retry hint | Retry the same route when a validated wait is at most 60 seconds; otherwise treat it as a long-horizon route block and fall through |
 | `quota_limited` | Show reset/remediation information; no automatic prompt replay | Fall through to the next configured provider; if all routes are exhausted, park until a validated reset or the Office quota backoff |
 | `auth_required`, `missing_credentials`, `subscription_required`, `model_unavailable`, `provider_not_configured` | User action; no automatic retry or route change | Mark the failed route user-action-required and try another configured route; if none works, block and surface inbox/settings remediation without a timed retry for that route |
diff --git a/docs/specs/platform/provider-error-recovery.md b/docs/specs/platform/provider-error-recovery.md
index fc4230bb7e..fe80df9367 100644
--- a/docs/specs/platform/provider-error-recovery.md
+++ b/docs/specs/platform/provider-error-recovery.md
@@ -48,8 +48,8 @@ failure consistently without sharing the same retry policy.
 ### Kanban interactive recovery
 
 - `network_unavailable`, `provider_overloaded`, `provider_unavailable`,
-  `model_capacity`, and confirmed short `rate_limited` failures are eligible for
-  automatic retry.
+  `model_capacity`, `agent_transport_lost`, and confirmed short `rate_limited`
+  failures are eligible for automatic retry.
 - Before replaying, Kandev verifies that the prompt has produced no assistant
   content or tool activity, unless the adapter provides a resumable retry
   guarantee. A transient failure after potentially effectful progress remains a
@@ -78,9 +78,13 @@ failure consistently without sharing the same retry policy.
 
 - Office consumes the shared code through its own routing policy. It never uses
   Kanban's short prompt timer or retry-attempt budget.
-- The short same-route phase applies to every Office run, even when provider
-  fallback is disabled. Fallback after exhaustion still requires an enabled,
-  explicitly configured alternative.
+- The short same-route phase applies to supported Office retry codes, even when
+  provider fallback is disabled. Fallback after exhaustion still requires an
+  enabled, explicitly configured alternative.
+- `agent_transport_lost` is launch-only in Office. The launch path retries the
+  same execution profile three times, then stops routing that candidate without
+  degrading the provider or selecting a fallback. The post-start path declines
+  to handle this code, so the existing failure path handles the run.
 - Network interruption, temporary provider unavailability/overload, model
   capacity, and a validated rate-limit wait of at most 60 seconds first retry the
   same execution profile after nominal 5, 10, and 20 second delays with jitter.